Privacy policy

Privacy Policy

Last Updated: January 12, 2026

Healthstyle Labs ("we", "us", or "our") operates this website to provide you with a curated clinical lab testing experience (the "Services"). Healthstyle Labs is powered by Shopify, which enables our storefront and payment processing. This Privacy Policy describes how we collect, use, and disclose your personal information.

1. CLINICAL DATA NOTICE (Medical Laboratory Specifics)

In addition to standard e-commerce data, Healthstyle Labs handles sensitive health-related information.

  • Lab Results: While your order (name, address, payment) is processed via Shopify, your actual laboratory results are handled through secure, clinical channels.

  • Mandatory Reporting: You acknowledge that for certain tests (such as positive results for specific STDs), we and our laboratory partners are required by state and federal law to report results to the appropriate Department of Health.

  • No Medical Advice: Information provided on this site is for informational purposes only and does not constitute medical advice or a doctor-patient relationship.

2. Personal Information We Collect

We collect information that identifies or can reasonably be linked to you:

  • Contact Details: Name, billing address, shipping address, phone number, and email address.

  • Financial Information: Payment card information and transaction details (processed securely via PCI-DSS compliant partners like PayPal or Authorize.net).

  • Transaction Information: The specific lab tests you view or purchase.

  • Device & Usage Information: IP address, browser type, and your interaction with our Services via cookies.

3. How We Use Your Personal Information

  • Fulfilling Services: To process payments, facilitate lab requisitions, and deliver results.

  • Security & Fraud Prevention: To authenticate accounts and provide a secure shopping experience.

  • Communication: To provide customer support and updates regarding your testing status.

  • Legal Compliance: To comply with applicable laws, including clinical laboratory regulations and tax requirements.

4. How We Disclose Personal Information

We may disclose your information to third parties for legitimate business purposes, including:

  • Shopify & Service Providers: For IT management, payment processing, and data analytics.

  • Laboratory Partners: We share necessary identifiers with our CLIA-certified laboratory partners to perform your requested tests.

  • Legal Obligations: To respond to subpoenas, search warrants, or mandatory health reporting requirements.

5. Your Rights and Choices

Depending on where you live (e.g., California/CCPA or Europe/GDPR), you may have the following rights:

  • Right to Access/Know: Request a copy of the personal data we hold.

  • Right to Delete: Request that we erase your personal information (subject to medical record retention laws).

  • Right to Correct: Update inaccurate information in your account.

  • Opt-Out: You may unsubscribe from marketing emails at any time.

6. Security and Retention

We use commercially acceptable security measures to protect your data. However, no method of transmission over the internet is 100% secure. We retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. Note: Clinical records may be retained for longer periods as required by Arizona state medical record retention laws.

7. Contact Us

For questions regarding our privacy practices or to exercise your data rights, please contact us at:

Healthstyle Labs: Email: info@healthstylelabs.com Phone: (866)424-3088 or (520)424-3088